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SERVICE & SUPPORT

SERVICE & SUPPORT

Service Process

From first visit to after-sales, our team follows your project through the full equipment lifecycle.
Factory Visit

Factory Visit

Visit our Changxing plants and see the equipment in production.

Site Survey & Solution Design

Site Survey & Solution Design

Engineers survey your project site and prepare the flowsheet proposal.

Selection & Customization

Selection & Customization

Equipment is selected and customized by material, chamber type, and dimensions.

Production, QC & Testing

Production, QC & Testing

Machines are scheduled, inspected, tested, and confirmed before leaving the plant.

Shipping & Delivery

Shipping & Delivery

Equipment ships with documentation for your project schedule.

Installation & Commissioning

Installation & Commissioning

Our crew installs and test-runs the line on site.

Technical Support

After-sales is handled by our own service engineers, covering equipment through its full service life.
Fast Response
Fast Response
Service requests go straight to the engineering team for immediate handling.

On-Site Service
On-Site Service
Engineers work at your site through installation, commissioning, and fault resolution.

Intelligent Fault Warning
Intelligent Fault Warning
The Green Mine system monitors oil, temperature, and load in real time and flags faults before downtime.

Follow-Up Support
Follow-Up Support
Regular follow-up keeps equipment condition tracked across its service life.

Call at anytime

Call at anytime

You may be in the city, you may be in a small town, or you may be anywhere else; It may be morning, it may be dusk, it may be any other time; As long as you need Zhekuang Heavy Industry experts, please call; We will deliver professional services to you in a timely manner.

0572-6955888
0572-6955999


Quality Feedback & Complaints

info@brand.com

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